How do troubleshoot E1614 for PowerEdge 2950

Shrage Smilowitz asked:

My PowerEdge 2950 starts and runs for a about 1-2 hours and shots down, with error E1614 PS, E1624 and E1610. No matter which PS unit i use. How do i begin to troubleshoot this?

My answer:


You start by looking up the error codes in the Dell PowerEdge 2950 Hardware Owner’s Manual.

When you do this, you will find the explanation of all three error codes, and instructions for resolving the problem.

You will find that all three errors indicate a loss of PSU redundancy due to a power supply failing to supply any power. Further, you will be referred to the section “Troubleshooting Power Supplies” on page 118.

When you actually go to that section you will see a short checklist which can be boiled down to: unplug it and plug it back in, and if that doesn’t work, replace the PSU.

But you still should check the manual for yourself, to learn what you can from it, and to see about any details that might have been omitted here in this brief guide to how to begin to troubleshoot the problem.


Before you get too far into buying a new PSU, though, you should consider that this whole ancient system is unlikely to be worth the cost of a replacement PSU, pull any potentially useful components out of it, and send the server back to the recycling stream.


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