Name server NS records missing

mcalex asked:

I’m trying to setup dns on the cheap and running into some problems.

  • I have a domain registered with
  • I have a vps served by
  • I have setup (i think) dns settings with

Checking the information at reveals a bunch of errors.

In the Parent section, I have the following blue warnings.

Domain NS Records:

Nameserver records returned by the parent servers are: [‘’] (NO GLUE)
[TTL=86400] [‘’] (NO GLUE)
[TTL=86400] was kind enough to give us that information.

I think the warning relates to the lack of glue, but I’m not sure.

DNS Parent sent Glue

The parent nameserver is not sending out GLUE
for every nameservers listed, meaning he is sending out your
nameservers host names without sending the A records of those
nameservers. It’s ok but you have to know that this will require an
extra A lookup that can delay a little the connections to your site.
This happens a lot if you have nameservers on different TLD
( for example with nameserver

more glue issues, it seems.

In the NS section I have the following warnings

NS records from your nameservers

NS records got from your nameservers listed at the parent NS are:
Oups! I could not get any nameservers from your nameservers (the ones
listed at the parent server). Please verify that they are not lame
nameservers and are configured properly.


Mismatched NS records

WARNING: One or more of your nameservers did not return any of your NS records.


DNS servers responded

ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:


Multiple Nameservers

ERROR: Looks like you have less than 2 nameservers. According to RFC2182 >section 5 you must have at least 3 nameservers, and no more than 7. Having 2 >nameservers is also ok by me.

Missing nameservers reported by your nameservers

You should already know that your NS records at your nameservers are
missing, so here it is again:

I also have SOA, MX and WWW A record problems, but I think they are secondary to the above.

My dns settings in crazydomains:
crazy domains ns setup

My dns settings in namecheap:
enter image description here Ignore error, it’s just the IP number. However it shows I have set up the NS records at the name server.

/etc/resolv/conf from the vps:


How do I fix my name server issue? If there’s any other information that would be useful, just let me know and I’ll add it.

My answer:

You have created a CNAME record for your domain apex.

CNAME on domain apex

Remember that the CNAME overrides all other records for a given name, and that means the NS records in particular cease to have effect.

Namecheap really should have rejected the attempt to create this record, but since they didn’t, you will have to remove it yourself.

View the full question and any other answers on Server Fault.

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