Cpanel nameserver error? Missing nameservers reported by your nameservers

Mike asked:

I’ve got a new dedicated leaseweb server with WHM/Cpanel. There’s only 1 IP.
I’ve registered the main domain at It has two private nameservers assigned: and

I also added two child name servers: pointing to also pointing to the same IP

I know two ns’es pointing to the same IP is nonsense, but still that’s how I configured the domain @

On WHM I’ve setup BIND and added zones, but I still get errors like:
Missing nameservers reported by your nameservers when I check the nameserver setup via intodns.

Can someone advise where the problem is and what I need to do to fix it?

My answer:

Did you read the rest of the output from intodns?

ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:

Try starting the DNS server and making sure it isn’t firewalled or misconfigured.

Your nameserver is having some sort of problem:

$ host -t ns
Using domain server:

Host not found: 2(SERVFAIL)

So you should check your logs and fix that.

And you’re really going to need more than one nameserver here if you intend for this to be a serious web host, but you seem to know that already.

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